Cancellation

Hello everyone, Luke from Knock Knock Events here. I wanted to give you an update on MELTED Ice Cream & Frozen Dessert Festival which was due to take place on Saturday 9th February. Unfortunately, due to many reasons outside of our control, we have made the difficult decision to cancel the event.

We have been working hard to secure our final vendors and contributors, many of whom had previously committed to attend MELTED. Unfortunately, over the last few weeks, a number of our contributors have withdrawn from the event due to factors outside of our and their control. We have been working around the clock to try to secure the best possible contributors but sadly have been unable to lock in the high-quality offerings that have been promoted and which ultimately this festival is built on.

As you can imagine it’s not an easy decision to cancel any event and rest assured we have done everything we can to source alternative offerings and create an amazing event as planned. However, with so many factors outside of our control, we feel that it’s not fair to our current and prospective ticket holders continue to run this event when it would no longer represent the experience that has been advertised.

While we could still provide an entertaining and immersive festival site, this event relies on being able to provide suitable product offerings in line with the festival’s intended purpose. As we are no longer able to provide the product selection required to create this festival, there is no other option but to cancel the event.

All existing ticket holders have been advised of the event cancellation and will receive a full refund to their registered credit/debit card within 10 working days.

On behalf of the organising team, I am very sorry that MELTED Ice Cream & Frozen Dessert Festival will no longer proceed and for any inconvenience or disappointment caused.

Luke Schroder
Knock Knock Events